NookSprig Co. (“NookSprig”, “we”, “us”) operates nooksprig.us. This policy explains what we collect when you browse or order, why we collect it, and the choices you have.
Information we collect
- Order details: name, shipping and billing address, email address, phone number and the items you purchase.
- Payment data: card details are entered on our payment provider’s hosted checkout. We receive only a confirmation, the amount and the last four digits of the card.
- Technical data: IP address, browser type, device type, pages viewed and referring URL, collected through cookies and server logs.
- Messages: anything you send to [email protected].
How we use it
We use order details to take payment, pack and ship your order, handle returns and provide warranty support. Technical data helps us keep the store secure, fix broken pages and understand which categories shoppers use. We send transactional emails (order confirmation, shipping notice, refund notice) on every order; marketing email is only sent if you opt in and can be unsubscribed at any time.
Sharing
We share only what is needed with our payment processor, shipping carriers, our hosting provider and email provider. We do not sell personal information. We may disclose data where required by law or to protect our rights.
Retention and your rights
Order records are kept for as long as required for tax and accounting purposes. You may ask us to access, correct, export or delete your personal data by emailing [email protected]; we respond within 30 days. California residents may request disclosure of categories of information collected under the CCPA, and we do not discriminate against anyone who exercises privacy rights.
Children
Our store is intended for adults. We do not knowingly collect personal information from children under 13. If a child has provided information, contact us and we will delete it.
Contact
NookSprig Co., 115 Reenas Way, Berlin, NJ 08009, USA. Email: [email protected].