Every order ships free within the contiguous United States. There is no minimum spend and no handling fee is added at checkout.
Where we ship from
Orders are packed and dispatched from our warehouse in Berlin, New Jersey.
Processing time
In-stock orders are packed within 1-2 business days. Orders placed after 2pm Eastern on a Friday, or at the weekend, are packed on the next business day.
Delivery time
Standard delivery normally arrives 3-7 business days after dispatch. Remote areas can take a little longer. Tracking is emailed as soon as the carrier scans the parcel.
Shipping destinations
We ship to all 50 states. We do not currently ship to PO boxes outside the continental US, to US territories, or internationally. Orders with an address we cannot verify may be held for confirmation.
Damaged or missing parcels
If a box arrives damaged, photograph it before opening and email [email protected] within 48 hours. If tracking shows delivered but the parcel is missing, contact us within 7 days and we will open a carrier trace.
Address changes
Tell us within 2 hours of ordering if the address is wrong. Once a parcel is dispatched the address cannot be changed.